Alphasonik Consumer Product Warranty Policy

PLEASE NOTE THAT THE WARRANTY POLICY PROVIDED BY ALPHASONIK IS SUBJECT TO CERTAIN RESTRICTIONS, EXCLUSIONS, AND OTHER VARIATIONS FROM STATE TO STATE, TERRITORY, OR AS MANDATED BY YOUR STATE.

Alphasonik products are manufactured with the highest quality components and some of the most advanced technology available.

 ONE(1)YEAR LIMITED WARRANTY from the original purchase date.

 Warranty Coverage: This warranty covers manufacturer defects only. 

The warranty is applicable to the original purchaser, and is non-transferable. This warranty specifically covers woofer & tweeter defects only (excluding Burnt-out Voice Coils). You must provide a receipt from an Authorized Alphasonik Dealer that shows the location of purchase, price paid, and date of purchase.

 (Products purchased by consumers from an Authorized Alphasonik Dealer outside the United States are covered only by the Distributor of that specific country and are not covered by Alphasonik). You may inquire with Alphasonik to determine the corresponding

authorized distributor in your country.

 

Notes:  Complete subwoofer enclosures (Alphasonik will replace defective subwoofers, and tweeters if it is determined that failure was due in part by the manufacturer’s defect. Do not send the entire enclosure, unless the enclosure is defective itself. You must receive prior written authorization and an RA# before sending in any complete enclosure).

ALPHASONIK DOES NOT WARRANTY ANY PRODUCTS PURCHASED FROM AN UNAUTHORIZED INTERNET SELLER. You can visit www.alphasonik.com to see a current list of Authorized Alphasonik Retailers.

ALPHASONIK WARRANTIES DON'T COVER THE FOLLOWING:

  • Damage caused by abuse, misuse, accident, water / flood, or theft

  • Damage caused by improper installation

  • Any cost or expense related to removal or re-installation

  • Any unauthorized services

  • Any product that has the serial number removed, altered, or defaced

  • Subsequent damage to any other components

  • Pinched, cut, or stripped wires / terminals

  • Any product that is new, and/or found to be in working condition

  • Burned Out Voice Coils caused by Neglectful Operation

  • L.E.D. indicators on electronics (Alphasonik will only replace

  • L.E.D.(s) found to be defective at the time of purchase).

If you are having problems with your system, we recommend you check the product carefully and thoroughly to confirm that the product truly has a manufacturer defect; as opposed to abuse, or other components in the system causing the failure. This might include having an Authorized Alphasonik Dealer look at the product to confirm the source of the problem. Any product

found to have a manufacturer defect will be replaced with a new piece of the same or similar model, or repaired at the discretion of Alphasonik. Any product found to have no manufacturer defect will be returned to the sender at their cost. You must acquire a Return Authorization Number (RA#) prior to returning ANY product to Alphasonik. That Return Authorization Number (RA#) must

be prominently and clearly marked on the outside of the shipping carton, or product delivery will be refused (no exceptions will be made). Please note: All shipping and handling (to and from) charges will be the sole responsibility of the consumer. Please record and keep your Return Authorization Number (RA#) in the event that further communication is required.